The second-hand marketplace Shoppers Voice Anger About Sizing Updates

Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.

The second-hand shopping app has updated its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.

Social Media Response

Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.

The platform stated the updated approach better aligns with comparable marketplaces.

It has advised users to examine their items and adjust the sizing manually when needed, resulting in member annoyance.

Sizing System Modifications

Before the change, the measurements included one number and one letter, for instance S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.

User Accounts

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Another user, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.

Necessary Adjustments

A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".

"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she explained.

Platform Context

The platform boasts over 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This isn't the first time where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change to its shipping options due to shopper criticism.

Gina Boyd
Gina Boyd

Elena Voss is a seasoned journalist and editor with over a decade of experience in digital media, specializing in global affairs and tech trends.